New telephone systems and improved online booking are helping to beat the 8am rush at GP practices in Derby and Derbyshire.
Most practices in the city and county have upgraded their telephone systems and all 112 practices now offer appointments and repeat prescription requests online.
At Gresleydale Healthcare Centre in Swadlincote practice staff worked together with their Patient Participation Group to implement the changes in telephone and website systems.
Read more and watch a short film about their work. |