General changes

For information on general changes to services including GP practices, community services, mental health services, and hospitals, please view our general updates page:

Other information from the local NHS in Derby and Derbyshire.


Specific service changes

questions and answers guideSpecific service changes

Below is a list of services that were temporarily changed or suspended due to Covid-19. The information is in alphabetical order by service and has links for more information.

As we move through the pandemic many services have resumed in part. Some services are being restored over a period of time and are coming back in a controlled way. Other services have been fully restored and this means they will be delivered as they were before the pandemic. 

For other services the style of delivery has changed in that some appointments may be undertaken virtually which means you won’t need to go to hospital.

This list includes a link to the website and a telephone number for you to call if you are concerned about how and when you will be seen over the next few months.

Ashgate Hospice

Contact: www.ashgatehospicecare.org.uk

Ashgate Road, Old Brampton, Chesterfield S42 7JD 

01246 568801 

Audiology

All drop-in repair services are suspended at Queen’s Hospital Burton.

Contact: the department on 01283 593014 or www.uhdb.nhs.uk/service-audiology-qhb

Audiology - general

Essential service continues to be delivered. Delay in routine appointments but emergency support and batteries still provided.

www.uhdb.nhs.uk/service-audiology-qhb

Cancer - University Hospitals of Derby and Burton

Contact: https://www.uhdb.nhs.uk/search?term=cancer&search=Search&searchType=all

Phone: 01332 340 131

Cancer - Chesterfield Royal

An advice line specifically for patients affected by cancer has been set up at the Chesterfield Royal Hospital, run by an experienced cancer nurse specialist.

 Contact: Monday to Friday, 9.30am to 4pm. Call 01246 516183. 

Cervical screening 

https://www.derbyshire.gov.uk/social-health/health-and-wellbeing/health-protection/nhs-screening/nhs-screening.aspx

Child and adolescent mental health services (CAMHS)

Information about how coronavirus is affecting CAMHS services and where you can find additional support.

Contact: https://www.derbyshirehealthcareft.nhs.uk/services/childrens-mental-health-services-camhs-derby-and-southern-derbyshire

Children and Young People’s Services – Speech and Language Therapy

Services to meet clinical priority need.

Contact: https://www.derbyshirehealthcareft.nhs.uk/about-us/our-childrens-services

Children’s services - Derbyshire Healthcare

Information about how coronavirus is affecting children’s services.

Contact: https://www.derbyshirehealthcareft.nhs.uk/about-us/our-childrens-services

Children's services - Queen's Hospital Burton

Inpatient services have returned to Queen’s Hospital Burton but A&E services are only available for children with a minor illness or injury. Emergencies should go to the Children’s Emergency Department at Royal Derby Hospital. https://www.uhdb.nhs.uk/temporary-changes-to-childrens-services-at-queens-hospital-burton

Contact: https://www.uhdb.nhs.uk/services-all-childrens

Children's Therapy - Chesterfield Royal Hospital

Contact: https://www.chesterfieldroyal.nhs.uk/

Community mental health services – for working age adults and older adults

Information about how coronavirus is affecting community mental health services.

Contact: https://www.derbyshirehealthcareft.nhs.uk/services/mental-health-and-emotional-wellbeing/neighbourhood-community-support

Continence - Community Specialist Services

Contact: http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/continence/

Contraception and Sexual Health Advice

There are some changes which have been made to services.

Contact: Your Sexual Health Matters website, emergency contraception webpage, and sexual abuse and sexual assault webpage  https://www.yoursexualhealthmatters.org.uk/?ContensisTextOnly=true

Deep implant contraception

 This is one of a number of forms of contraception for women. This particular service has been temporarily suspended.

Contact: Your Health Matters website  https://www.yoursexualhealthmatters.org.uk/?ContensisTextOnly=true

Dementia services

In relation to services and support available to people living with dementia and their families and carers, Joined Up Care Derbyshire has produced this questions and answers guide.

Diabetes - Community Specialist Services

Contact: For more information contact the service directly or http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/diabetes-service/

Diabetes education

Because of the face-to-face nature of the course, staff have been contacting people who are  part-way through courses and asking them to self-educate using their handbook. Patients will be directed to access information on the Diabetes UK website.

Contact: More information on the DCHS website  http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/diabetes-service/

Drug and alcohol support

If you know someone who might need some support or advice in relation to their substance misuse, please contact:

Derby city – Derby Drug and Alcohol Recovery Service: 0300 790 0265 

Derbyshire – Derbyshire Recovery Partnership: 01246 206514 or 0845 3084010.

Or for more general information, please visit the Derbyshire Healthcare NHS Foundation Trust website.

Falls - Community Specialist Services

Where appropriate, telephone consultation and follow-up in place. Home visits only undertaken following urgent GP/new patient or where a rapid response is required.  ​​

Contact: For more information contact the service directly or contact DCHS website

http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/falls/

Health Psychology including Health Psychology Oncology

Health Psychology including Health Psychology Oncology is still being delivered. There are some changes you can still receive, including the support for people who are receiving palliative care and for end of life care.

Contact: Visit the DCHS website http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/health_psychologyservice/

Health Psychology - pain management programme

Contact: Visit the DCHS website  http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/health_psychologyservice/

Heart failure - Community Specialist Services

Contact: Visit the DCHS website http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/community_cardiac_services/

HIV

HIV stands for Human Immunodeficiency Virus. You can find information about these services and how they will be delivered during the Covid-19 pandemic.

Contact: Your Sexual Health Matters website

Horizons

Psychological and therapeutic interventions for children in care or who have been adopted.

Contact: phone Horizons on 01629 533775

Immunisations and vaccinations

It is important that you or your baby/child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. It is safe to go and have your vaccinations – GP practices have measures in place to minimise any risk to you and your family. If you or your child has missed a vaccinations appointment because of disruption related to Covid-19, please ring your GP practice to re-book. If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact your GP practice to re-schedule. Visit www.nhs.uk/vaccinations for more information.

Improving Access to Psychological Therapies (IAPT) - Derby and Derbyshire

You can refer yourself to local talking therapy services (also known as Improving Access to Psychological Therapies services - IAPT) where you can be helped to manage depression, low mood, stress or panic. The services are provided in a number of venues across Derbyshire. You can find more information from the Derby and Derbyshire CCG website, including how Covid-19 has impacted on the delivery of these services.

Inflammatory Bowel Disease Service - Chesterfield Royal

A number of changes have been made to the Chesterfield Royal Hospital’s service, including how to access direct advice from a nurse specialist and the very latest guidance for IBD patients.

Contact: The website service page is regularly updated. https://www.chesterfieldroyal.nhs.uk/our-services/inflammatory-bowel-disease-service

Learning Disability day services

Contact: Derbyshire County Council website https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/disability-support/learning-disabilities/learning-disabilities.aspx

Lymphedema - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website http://www.dchs.nhs.uk/home/our-services/find_services_by_topic/tissue_viability_services/

Maternity - general guidance

Government guidelines have been relaxed in many areas now relating to Covid-19 and you will be able to mix with more people and access venues and locations that were previously closed.

However, it is really important we make you aware that many restrictions still remain in place in the hospitals where you are receiving your maternity care.

Each hospital has been asked to make its own decisions about when and how to relax restrictions such as who can visit you and your baby on the ward, if and how you partner can go with you for your appointments or scans, and whether you can have someone with you during your labour. This is because each hospital is set up differently and we must ensure that we keep all environments as safe as possible for the women and babies who need to remain in our care. 

Inevitably, because of this, some hospitals will relax some restrictions before other hospitals do. We understand the potential confusion this may cause for you.

We would encourage you to look at the website for the hospital where you are booked to have your maternity care for the most up-to-date information. You can find everything you need in the ‘Hospitals’ section of this website.

We want to avoid the situation where restrictions have been relaxed too quickly and have to be implemented again. All our maternity services want to thank you for your understanding and co-operation during these unprecedented times. 

Maternity - Chesterfield Royal

The Chesterfield Royal Hospital has set up an advice line, for pregnant ladies only, to call if they have any questions specifically about Covid-19 during their pregnancy.

Contact: Call 01246 512 361. Visit the CRH website

Maternity services - UHDB

Some changes have been made, but the service continues to be delivered.

Contact: Visit the UHDB website https://www.uhdb.nhs.uk/maternity

Maternity Unit - Samuel Johnson Community Hospital

Contact: Visit the UHDB website https://www.uhdb.nhs.uk/maternity-wards

MND - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website  http://www.dchs.nhs.uk/

Musculoskeletal Service (MSK)

Contact: Visit the DCHS website  http://www.dchs.nhs.uk/

Orthodontic - Chesterfield Royal

Contact: You can find out more, including an instructional video, by visiting the CRH website 

www.chesterfieldroyal.nhs.uk

Paediatric Orthotic clinics

Contact: For more information contact the service directly or contact DCHS website

http://www.dchs.nhs.uk/

Parkinson’s - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website ​​​​​​

http://www.dchs.nhs.uk/

Phlebotomy (blood tests)

Contact: UHDB blood tests website  https://www.uhdb.nhs.uk/

Podiatric services including surgery - Derbyshire Community Health Services

Contact: Visit DCHS podiatry website http://www.dchs.nhs.uk/

Pre Birth and 0-5 service (Health Visiting)

Contact: 0 to 5 service for Derbyshire county and 0 to 5 service for Derby city

Respiratory community services 

Contact: Visit the UHDB website  https://www.uhdb.nhs.uk/

Respiratory/COPD - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website

http://www.dchs.nhs.uk/

Stop Smoking Services Derby

No face-to-face appointments. Telephone/digital support available for new and existing clients. Nicotine Replacement Therapy is available to access. Support is available through the willpower bot which can be found on the Livewell website.

Contact: website and Facebook and phone 01332 641254.

Stop Smoking Services Derbyshire

Contact: Derbyshire County Council website

Stroke - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website

http://www.dchs.nhs.uk/

TB - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website ​​​​

http://www.dchs.nhs.uk/

Tissue viability - Community Specialist Services

Contact: For more information contact the service directly or contact DCHS website

http://www.dchs.nhs.uk/

Vaccinations and immunisations

It is important that you or your baby/child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. It is safe to go and have your vaccinations – GP practices have measures in place to minimise any risk to you and your family. If you or your child has missed a vaccinations appointment because of disruption related to Covid-19, please ring your GP practice to re-book. If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact your GP practice to re-schedule. Visit www.nhs.uk/vaccinations for more information.

Vasectomy services

This is a safe and effective permanent method of contraception for men. 

Contact: Visit the DCHS website http://www.dchs.nhs.uk/

Weight Management Services Derby

Contact: Derby City Council website https://www.derbyshire.gov.uk/home.aspx

Weight Management Services Derbyshire

Contact: Derbyshire County Council website https://www.derbyshire.gov.uk/home.aspx

Weight Management and Obesity Services Tier 2&3

There have been some changes made to weight management services. 

Contact: Visit the DCHS website http://www.dchs.nhs.uk/find_services_by_topic/id/47505

Youth Team - Mental Health (supporting YOS Teams)

Contact: Visit the Brighter Futures for Children website