Violence, aggression and discrimination

NHS Violence, Aggression & Discrimination Campaign

The system has resolved to develop a unified zero tolerance policy to manage instances of violence, aggression, and discrimination. This will be supported by appropriate security advice, training, and public messaging to ensure staff are fully equipped to manage, escalate, and seek support for instances of violence, aggression, and discrimination.

Communications campaign

The CCG and Local Medical Committee (LMC) have been working collaboratively to develop an appropriate campaign to challenge this behaviour and is launching a new campaign to support you.

Please download the folder and use the different elements within your practice reception areas, plasma screens, telephone systems, websites and on social media.

How to use use these materials

How to use the Violence, Aggression & Discrimination toolkit, and social media copy

odt, 1.72 MB

Download

BMA guidance on handling abuse of practice staff on social media 

Animations