Skip to content

Home > About Us > Campaigns > Violence, aggression and discrimination

NHS Violence, Aggression & Discrimination Campaign

The system has resolved to develop a unified zero tolerance policy to manage instances of violence, aggression, and discrimination. This will be supported by appropriate security advice, training, and public messaging to ensure staff are fully equipped to manage, escalate, and seek support for instances of violence, aggression, and discrimination.

Communications campaign

The CCG and Local Medical Committee (LMC) have been working collaboratively to develop an appropriate campaign to challenge this behaviour and is launching a new campaign to support you.

Please download the folder and use the different elements within your practice reception areas, plasma screens, telephone systems, websites and on social media.

How to use use these materials

BMA guidance on handling abuse of practice staff on social media 

Animations

Posters

Quote Posters-Blue2
Quote Posters-Blue
Poster-Abuse Not Tolerated-Blue
Poster-Abuse Means-Blue
Quote Posters-Green2
Quote Posters-Green
Poster-Abuse Not Tolerated-Green
Poster-Abuse Means-Green
Quote Posters-Yellow2
Quote Posters-Yellow
Poster-Abuse Not Tolerated-Yellow
Poster-Abuse Means-Yellow
Poster-Abuse Not Tolerated-Purple
Poster-Abuse Means-Purple
Poster-Abuse Not Tolerated-NavyBlue
Poster-Abuse Means-NavyBlue
Poster-Abuse Not Tolerated-Orange
Poster-Abuse Means-Orange

Digital graphics

These are ideal for website and social media

What abuse means

3 Abuse Means Nasty Comments
2 Abuse Means Homophobic Language
1 Abuse Means Shouting or Swearing
6 Abuse Means combined (ii)
4 Abuse Means Racist Language
7 Abuse Means combined (iii)
5 Abuse Means combined (i)

Abuse will not be tolerated

4c Abuse will not be tolerated
4b Abuse will not be tolerated
4 Abuse will not be tolerated
4f Abuse will not be tolerated
4e Abuse will not be tolerated
4d Abuse will not be tolerated

What abuse means to our staff

SomePeopleForgetWereHuman
ItGetsMeDown
IWouldQuitTomorrow
IDreadGoingToWork
IDreadGoingToWorkMorning
ICantTakeItAnyMore
IAcnnotTakeItAnyMore
SomePeopleForgetWereHuman2
ItsLikeTheyDontSee
IWishIdNeverTrained
WeAreReallyTryingHard

Plasma screen images

AbuseNotToleratedThisPractice-Olive
AbuseNotToleratedThisPractice-Orange
AbuseNotToleratedThisPractice-Purple
AbuseNotToleratedThisPractice-Yellow
AbuseNotToleratedThisPractice-Blue
AbuseNotToleratedThisPractice-Green
AbuseNotToleratedThisPractice-NavyBlue

Telephone system MP4 audio message

Email signatures

EmailSignature-green
EmailSignature-navy
EmailSignature-orange
EmailSignature-purple
EmailSignature-sage
EmailSignature-white
EmailSignature-yellow
EmailSignature-black
EmailSignature-blue
Last Updated: Tuesday 28th June 2022 - 8:51:am

Subscribe to our Newsletter

Joined Up Care Derbyshire produces a bi-monthly newsletter which provides important updates on health and care developments around the city and county.

If you would like to receive this newsletter, please visit our newsletter page to sign up.