NHS Violence, Aggression & Discrimination Campaign
The system has resolved to develop a unified zero tolerance policy to manage instances of violence, aggression, and discrimination. This will be supported by appropriate security advice, training, and public messaging to ensure staff are fully equipped to manage, escalate, and seek support for instances of violence, aggression, and discrimination.
Communications campaign
The CCG and Local Medical Committee (LMC) have been working collaboratively to develop an appropriate campaign to challenge this behaviour and is launching a new campaign to support you.
Please download the folder and use the different elements within your practice reception areas, plasma screens, telephone systems, websites and on social media.
How to use use these materials
BMA guidance on handling abuse of practice staff on social media
Animations
Posters
Digital graphics
These are ideal for website and social media
What abuse means
Abuse will not be tolerated
What abuse means to our staff
Plasma screen images
Telephone system MP4 audio message
Email signatures
