Including Glossop in the Derbyshire Integrated Care System


Update for February 2022


What has happened so far?
Integrated Care Systems (ICSs) are designed to help healthcare (usually provided by the NHS) and social care (usually provided by your local authority or local council) work more closely together so that you receive the best care we can jointly provide.

At the moment, healthcare for people in Glossop is provided by the NHS in Tameside and Glossop and social care is provided by our local authorities in Derbyshire. In the summer, the government decided that Glossop healthcare services should not move into the Greater Manchester ICS but instead move to the Derby and Derbyshire ICS to enable that closer joint working. This change will happen in April 2022 and you may be wondering if it will affect you.

To see the policy paper and decision summary on boundary change please click here.

Listening to you and keeping you informed
We know that health and social care is extremely important to people and that they are likely to have questions such as will GP arrangements change, what happens if an emergency ambulance is required and will patients still have a choice about where they receive their treatment?

The reason for making the boundary change is to improve the way health and care services are delivered through closer joint working. Over time we will be looking for service improvement opportunities but we want to assure you that where the potential to change and improve services is identified, we will involve local people in discussions from the start.

We do not propose to make any changes right now as our immediate priority is to ensure the smooth transition of healthcare services to Derbyshire. Our intentions are that from 1 April 2022, services will continue to be delivered in the same way as they are at the moment and we expect that to be the case for the next 12 months. Patient choice will always be at the forefront of the way services are provided.

In the meantime, there are four ways for you to find out more information:

1.    See below for responses to frequently asked questions
2.    Email our enquiries service at ddccg.enquiries@nhs.net
3.    Call Healthwatch Derbyshire, your independent local health and social care champion, on 01773 880786. Healthwatch Derbyshire are providing a point of contact for those that wish to get in touch or share feedback via telephone.  
4. Further to our Listening Event on 27 January 2022 regarding the boundary change for Glossop, this is a quick reminder that you can see all the feedback and also a recording of the session on the Joined Up Care Derbyshire Engagement Platform. This contains a summary of all the points raised and responses provided at the session and is a space that can be used to ask questions and share your thoughts.

We are committed to delivering further sessions and we now have a date confirmed of Tuesday 15 March 2022 at 6:30 pm.

We know that people will have questions about what this means for them and as we respond to each question we are also adding to our list of frequently asked questions (FAQs) which you can see below. We will continue to do our best to keep the FAQs as current as possible but if you are unable to find a response to your question from the list below, please email your question to us at ddccg.enquiries@nhs.net 

Frequently Asked Questions 
Last updated 18 February 2022

Question: What does this mean for me from April 2022?
Answer: We do not propose to make any changes in the way health and social care services are delivered right now. Our intentions are that from 1 April 2022, services will continue to be delivered in the same way as they are at the moment and we expect that to be the case for the next 12 months. Patient choice will always be at the forefront of the way services are provided.

Question: If I have a life-threatening situation and call 999 for an ambulance what will happen?
Answer: The call will be answered in exactly the same way. If an emergency ambulance is required, it will be despatched in the same way and take you to the most appropriate A&E department for your location and needs as is currently the case.

Question: Will I need to change my GP?
Answer: No, your GP will stay the same and you will continue to go to the same practice.

Question: I currently receive my care outside Derbyshire because it is more convenient for me but will this change?
Answer: Patients will have the same right to choose the provider and location for their healthcare. For example, you may prefer to receive your care outside Derbyshire and this will continue. You may be advised on waiting times and other factors that could be important to your preference but your right to choose remains the same. 

Question: I would like to know what any changes could be after 12 months and when they may take place?
Answer: Our immediate priority is to ensure that we have a smooth transition in April 2022. The reason for the change is to create improved opportunities for joint working between health and social care, so we will of course be working to identify potential areas for improvement as we progress. It is too early to say what or when these may be but our assurance is that we will be offering opportunities for our patients local people to get directly involved from the start of conversations about any potential changes.

Question: I would like to better understand what healthcare services the NHS provides and the social care services that local authorities provide – can I have this information?
Answer: Joined Up Care Derbyshire ICS partners are working together to provide this information for you.

Question: I have questions and opinions that I would like to talk to someone about – how do I do that?
Answer: We will be offering a series of engagement events where Glossop residents and patients can ask questions and find out the latest information. Details of upcoming events can be found on the Joined Up Care Derbyshire Engagment Platform which has a section dedicated to the Glossop boundary change.

Our preference is to offer face to face and virtual events and we will continue to review this option in line with developments and government advice or instruction. There is an option to get in touch by email at ddccg.enquiries@nhs.net or contacting Healthwatch Derbyshire by telephone on 01773 880786. Healthwatch Derbyshire are providing a point of contact for those that wish to get in touch or share feedback via telephone.