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Self care

Your NHS services in Derbyshire are still here for you during the coronavirus outbreak. Look after your physical and mental health by eating well and exercising regularly.

If you have any health concerns, illnesses or injuries, get help and advice from NHS 111, your community pharmacy, an Urgent Treatment Centre or GP practice. For life-threatening injuries or illnessess dial 999. 


General Practice

If you need medical help from your GP practice, get in touch online, via an app or by phone, so they can assess how to help you best. Remember, you may be able to speak with a nurse, Advanced Clinical Practitioner, physiotherapist or other clinician to get advice more quickly.

If you have a symptom you’re worried about, such signs and symptoms associated with cancer, then contact your GP immediately.

Urgent care – Think 111

If you need urgent medical help, use NHS 111 online. If you cannot get help online, then call 111.

If you do not have internet access you can ring 111, or if you are deaf you can contact the NHS 111 BSL Interpreter service or call 18001 111 on a textphone.

999 for life-threatening emergencies

If it’s a serious or life-threatening emergency, call 999.

This includes if your child is seriously injured, or you think you or a family member are suffering with the symptoms of a heart attack (symptoms include heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away) or symptoms of a stroke.

You can get more information on when to call 999 from the NHS England website

Urgent Treatment Centres

Urgent Treatment Centres (UTCs) are open seven days a week, between 8am and 8pm across Derbyshire.

You can get more information about UTCs from Derbyshire Community Health Services NHS  Foundation Trust, which manages this service across the city and county.

Acute hospitals

Derbyshire’s two major acute hospitals, Royal Derby Hospital and Chesterfield Royal Hospital, both have clear advice about precautions you should take if you need to go into hospital for any reason.


You can order your repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find more information about prescriptions and repeat medications on our page which covers how other NHS services are operating during the pandemic. To help us in supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.

If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend, relative or volunteer to collect for you. If you do not have any support you can contact the Community Response Hubs in either Derby or Derbyshire. You can find details of the councils’ Community Response Hubs in our the section about local authorities’ services.

Last Updated: Wednesday 9th March 2022 - 3:07:pm

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