Jim Austin
Chief Information and Transformation Officer
Jim joined Derbyshire Community Health Services (DCHS) in April 2015, following a year-long induction through the NHS Executive Fast Track Programme, attached to Salford Royal NHS Foundation Trust.
As JUCD system lead on digital, Jim has a dual role and sits on the ICB Board as Chief Digital and Technology Officer.
Prior to joining the NHS, Jim had accumulated 20 years of experience in the private, non-health sector and was, for seven years, the sales and customer service director at the AA. There he was responsible for over 2500 people, the vast majority of whom were customer facing. During his time at the AA, and previously in the financial services sector and telecommunications, he led and implemented wide-spread change and transformation, to improve customer experience and meet demanding financial constraints.
Prior to working in the private sector, Jim was a commissioned officer in the Royal Artillery and served both in the UK and abroad. Jim is the board champion for the LGBT+ community. Jim leads the digital and data work across Joined Up Care Derbyshire Integrated Care System and is a Fellow of the BCS, the Chartered Institute for IT.
