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  • Create Date Thursday 1st October 2020
  • Last Updated Friday 20th May 2022

Briefing: 'NHS 111 First’ - a national programme to improve the way that patients access urgent care

The public is being asked to contact NHS 111 before attending an Emergency Department.
In return, the public will benefit from being directed to the right service for them. This could be an
urgent appointment with their GP or dentist or a timeslot at an Emergency Department. This will
provide a better experience and help to keep the public and NHS services safe.

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