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Privacy Notice – Quality Alerts

A quality alert is a systemic issue, generally affecting a service, or the ability to deliver a high quality service. The Integrated Care Board’s (ICB) quality team triage quality alerts (QA’s) and incidents reported by GPs/provider organisations.

The ICB has a statutory duty to support NHS England with the continuous quality improvement of primary medical services as set out in the Health and Social Care Act 2012 and the Primary Medical Services assurance framework.

In order for the ICB to triage quality alerts and incidents reported by GPs and providers, the quality team at the ICB may require the relevant individual’s NHS number in order to investigate the quality alert or incident.


Data Controller contact

If you have any queries, concerns, or want to request that we change or delete your information, you may contact NHS Derby and Derbyshire ICB at the following address:

Information Governance Team, Scarsdale, Nightingale Close, Newbold, Chesterfield, Derbyshire, S41 7PF



Purpose of the processing

The processing of this data is for the ICB to comply with their legal obligation.


Lawful basis for processing

The lawful justifications for the processing and possible sharing of this data under the following Article 6 and 9 conditions of the UK General Data Protection Regulations (UK GDPR):


Article 6(1)(c) “the processing is necessary for compliance with any legal obligation to which the controller is subject”


Article 9(2)(h) “processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services”


Recipient or categories of recipients of the processed data

The data will be shared with GP practices or other healthcare providers.


Right to object

You have the right to object to some or all the information being processed under Article 21 of UK GDPR. To object to the processing of your information, please contact the controller. You should be aware that this is a right to raise an objection, which is not the same as having an absolute right to have your wishes granted in every circumstance.


Right to access and correct

You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of law.


Retention period

The data will be retained in line with the law and national guidance. Or speak to the ICB.


Right to complain

You have the right to complain to the Information Commissioner’s Office (ICO).

Contact the ICO online or call their helpline on 0303 123 1113 (local rate) or 01625 545 745 (national rate).

There are National Offices for Scotland, Northern Ireland and Wales.

Visit the ICO

Last Updated: Thursday 18th January 2024 - 10:51:am

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