Opticians
Page Contents
Opticians range from single-handed businesses to national and international corporations. Many operate under contract with the NHS. The Integrated Care Board is now responsible for the commissioning of NHS provision of high street optician and optometry services in our area.
This page aims to guide people in Derby and Derbyshire to relevant services or support. Much of the information links to national websites.
Find an NHS sight test
Visiting an optician
Free NHS eye tests and optical vouchers
How often can I have a free NHS sight test?
NHS voucher values for glasses and lenses
Can I get my glasses repaired or replaced on the NHS?
Can I get laser eye surgery on the NHS?
Complaints
Complaints about optician and optometry services continue to be managed by NHS England. If you have a complaint about care or services provided you can raise these directly with the provider, usually via the Practice Manager or via NHS England, who are the organisation with overall responsibility for commissioning Primary Care Services.
NHS England
PO Box 16738
Redditch
B97 9PT
Tel: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)
Email: england.contactus@nhs.net (Please state: ‘For the attention of the complaints team’ in the subject line)