Opticians

Opticians range from single-handed businesses to national and international corporations.  Many operate under contract with the NHS. Derby and Derbyshire Integrated Care Board is now responsible for the commissioning of NHS provision of high street optician and optometry services in our area.

This page aims to guide people in Derby and Derbyshire to relevant services or support. Much of the information links to national websites.

Find an NHS sight test

Visiting an optician

Free NHS eye tests and optical vouchers

How often can I have a free NHS sight test?

NHS voucher values for glasses and lenses

Can I get my glasses repaired or replaced on the NHS?

Can I get laser eye surgery on the NHS?

Complaints

Complaints about optician and optometry services continue to be managed by NHS England.  If you have a complaint about care or services provided you can raise these directly with the provider, usually via the Practice Manager or via NHS England, who are the organisation with overall responsibility for commissioning Primary Care Services.

NHS England

PO Box 16738

Redditch

B97 9PT

Tel: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)

Email: england.contactus@nhs.net  (Please state: ‘For the attention of the complaints team’ in the subject line)