FOI 1622 – GP Clinical Systems and Digital Triage

Response

Date: 22 July 2022

FREEDOM OF INFORMATION – DECISION NOTICE

Dear Sir / Madam,

FOI Reference Number: 1622

I refer to your email of 19 July 2022 requesting information in respect of GP clinical systems and digital triage.

I can confirm on behalf of Derby and Derbyshire Integrated Care Board (DDICB), and in accordance with S.1 (1) of the Freedom of Information Act 2000 (FOIA) that we do hold the information that you have requested. A response to each element of your request is detailed below:

I am writing to you under the Freedom of Information Act 2000 to request the following information about the CCG/ICB clinical systems:

1. Which clinical system/s does the organisation use across the region (EMIS/TPP or other)?
a. If there is a split across the region, what is the percentage?

2. What online digital triage system is currently used?
a. Who currently provides the online digital triage?
b. What was the contract start date?
c. What is the contract end date?
d. What is the annual cost?
e. What framework was used to procure the supplier?
f. Will there be a tender to consider new providers?
g. If so, which framework will be used?
h. When will this likely to occur?

Our response:

Please see attached spreadsheet for our response.

Please note: on 1 July 2022, as part of the transition from Clinical Commissioning Groups (CCGs) to Integrated Care Boards, the area of Glossop moved from what was previously Tameside and Glossop CCG to Derby and Derbyshire ICB. The information in the spreadsheet does not include the GP practices in Glossop. All GP Practices in Glossop use EMIS and the ICB have not procured any online consultation/triage systems for those practices.

I hope that this answers your queries with the information we currently hold, but if I can be of any further assistance please do not hesitate to contact me.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to:

NHS Derby and Derbyshire ICB
FOI Team
Scarsdale
Nightingale Close
Newbold
Chesterfield
S41 7PF

Or:

ddicb.foi@nhs.net

If you are not content with the outcome of our review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Derby and Derbyshire Integrated Care Board (ICB).

The Information Commissioner can be contacted at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0303 123 1113, email casework@ico.org.uk.

Yours faithfully,

Kathryn Jacklin
FOI Officer
Derby and Derbyshire ICB

All information we have provided is subject to the provisions of the Re-use of Public Sector Information Regulations 2015. Accordingly, if the information has been made available for re-use under the Open Government Licence (OGL) a request to re-use is not required, but the licence conditions must be met. You must not re-use any previously unreleased information without having the consent from the ICB. Should you wish to re-use previously unreleased information then you must make your request in writing (email will suffice) to the FOI Lead via ddicb.foi@nhs.net. All requests for re-use will be responded to within 20 working days of receipt.