Expansion of mental health crisis services across Derby and Derbyshire

If you, or someone you care for, needs urgent mental health crisis support, there are a range of options available to support. 

A mental health crisis often means that you no longer feel able to cope or be in control of your situation.

You may feel things (although this may be different for individuals) including:

  • Emotional distress
  • Anxiety such as an inability to cope with day-to-day life or work
  • You may think about harming yourself, taking your own life, or experience hallucinations and/or hear voices.

The range of local support services for people with immediate mental health needs has been expanded in Derby and Derbyshire.

The expansion of mental health crisis services is part of a wider programme of partnership activity led by Joined Up Care Derbyshire which aims to improve outcomes for people with immediate mental health needs.

The programme includes the following services:

  • Mental Health Crisis Support Drop-In Services – for immediate out-of-hours support for those with mental health concerns or experiencing emotional distress. The Buxton drop-in service is already available at High Peak Crisis Support Service, Zink HQ, Clough Street, Buxton, SK17 6LJ and is open Fridays and Saturdays 6pm to 11pm, and Sundays 2.30pm to 5.30pm
  • Safe Havens – for adults with immediate mental health needs – are running in Derby and Chesterfield every evening from 4.30pm to 12.30am. Derby’s Safe Haven is at 309 Burton Road, Derby DE23 6AG and can be contacted on 03300083722; Chesterfield’s Safe Haven is at 188 North Wingfield Road, Grassmoor, Chesterfield, S42 5EJ and can be contacted through the mental health helpline and support service on 0800 028 0077 or self-refer make a booking online.
  • Crisis houses – for adults with mental health issues who will be offered short-term residential accommodation to support with their mental health needs to promote better stability and wellbeing. The facilities aim to reduce the need for inpatient care.

The mental health helpline and support service is available 24 hours a day, seven days a week for residents of Derby and Derbyshire. Call 0800 028 0077. Learn more on our helpline page.

In a medical emergency or life-threatening situation, attend your nearest Accident & Emergency (A&E) or call 999.

For more information on available services please visit the Derbyshire Healthcare website.