It’s ok not to be ok. And it’s ok to ask for support to look after your emotional and mental wellbeing at this time.

When we are the ones supporting others it can be easy to overlook our needs. At this time, more than ever, looking after ourselves as well is essential. Remember – you matter too. 

Across Joined Up Care Derbyshire there are a range of tailored support offers for staff, in any role. 

All support is free, and easy to access – designed to be there for you, when you need it.

Do you work for Chesterfield Royal Hospital?

Chesterfield Royal Hospital have produced this guide for staff support during Covid-19. It includes information on an employee assistance programme, the Thrive wellbeing app, and general wellbeing advice and guidance.

Do you work for DCHS/Derbyshire Healthcare?

Your wellbeing team has developed a tailored staff support offer for you at this time. Please have a look through the options below. The support is there for you now, and we’d really like to encourage to think about your needs at this time. 

Not sure where to start? If you’d like a discussion about what support might be right for you at this time, email and one of the wellbeing team will be more than happy to advise. 


With social distancing and an increased workload, a lot of our usual routines and practices that kept us well have likely been affected. To help you navigate through this new terrain we have set up a series of 30-minute dial-in coaching sessions with members of the wellbeing team. You can use these to ask advice, find out what services are available and even just for a chat if you are having to isolate and need some fresh company.

You can book onto these by emailing


In challenging circumstances such as these our self-care is even more critical. While we know we should probably be doing relaxation exercises or mindfulness it can be difficult to find the time or helpful guides. That’s why we’ve introduced the Thrive mental health app for all our staff. This comes loaded with a host of helpful programmes to enable you to look after you. These include breathing, sleep, progressive muscle relaxation, CBT, mindfulness and self-suggestion along with distraction games and mood journals. Simply download the app from the app store and use the code ‘NHSDERBY19’ to unlock the features.

There are now a number of apps now available for free, to all NHS staff. Apps include Unmind (creates personalised programmes covering sleep and nutrition), Headspace (a mindfulness and meditation app), Sleepio (a clinically evidenced sleep programme) and Daylight (an app for the management of worry and anxiety). Please click here for full details of how to download the apps.

24/7 support

To ensure you always have support when you need it we have made a 24/7 counselling phoneline available. This provides access to confidential counselling and advice around the clock. Simply call: 0800 085 1376. Managers can also access a specific adviceline which is available 9am-5pm: 0800 085 3805.

Resolve counselling service

It is often important to be able to speak to someone that understands your context, that’s why we have the on-site Resolve counselling service for staff to help with challenging times. The service has enabled phone and digital counselling to manage during social distancing and isolation but can still come to teams where required, such as following a traumatic situation. To confidentially access the service or for more information email or call 01246 515951.

Click here for a summary of the DCHS support offer

Do you work for Derby and Derbyshire CCG?

The pandemic is challenging us all as individuals, teams and as an organisation to develop new ways of working together for the coming period. And truth is, none of us really knows how long that coming period will be, or quite what the economic, personal and social impact will be. And we understand that uncertainty can be extremely stressful and worrying.

We also know that office life plays a central role in sharing worries, problem solving, learning together and laughing together, and that working remotely can sometimes feel isolating. 

Sources of advice

The Mental Health Foundation has published advice on Looking After Your Mental Health during the Coronavirus outbreak as have Mind. The City Mental Health Alliance has produced a factsheet about Supporting Colleagues to stay mentally healthy in unusual working conditions. Please take some time to review this helpful advice.

Employee assistance provider

The employee assistance programme provider (EAP) is provided by CiC and can be accessed by all CCG colleagues and family members in the same household. CiC offer a full range of support services such as: 

  • Confidential support and counselling
  • Financial management and debt advice
  • Legal and tax advice
  • Family care and more.

The service is available 365 days a year, 24 hours a day. The service can be contacted by:

  • Phone: 0800 085 1376
  • Email:
  • Text relay (for people with hearing or speech impairments): 18001 0800 085 1376

The CiC Well Online website includes a wealth or resources to help maintain your wellbeing both at home and work.

CIC has a 25-minute web seminar: Working from Home and Resilience. The access password for the seminar is Wellbeing1


CCG colleagues can access the NHS approved Thrive app for 12 months which offers a unique depth and range of support in one application. From cognitive behavioural therapy (CBT), relaxation techniques such as meditation, to thought training, sleep improvement, and goal progress tracking - you can improve your mental wellbeing easily, confident that all you need is in one place. The app can be downloaded free from the App Store, Google Play or the developer’s website. The access code required for DDCCG colleagues is: NHSDERBYS20.

New psychological self-help apps – now available for free for all NHS staff

There are now a number of apps now available for free, to all NHS staff. Apps include Unmind (creates personalised programmes covering sleep and nutrition), Headspace (a mindfulness and meditation app), Sleepio (a clinically evidenced sleep programme) and Daylight (an app for the management of worry and anxiety). Please click here for full details of how to download the apps.

Mental health first aiders

Finally, a reminder that our CCG qualified Mental Health First Aiders can be contacted if you, or someone you are concerned about, are experiencing a mental health issue or emotional distress. They are not therapists or psychiatrists but they can give you initial support and signpost you to appropriate help if required.

Do you work for Derbyshire County Council?

Content will be added here soon.

Please access your usual staff support systems that are available to you.

Do you work for UHDB?

Your health and wellbeing is a priority to us, so we have developed a number of ways you can receive support when you need it, how you need it.

The 'offer' information shown below, produced by the University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) contains information/links on:

  • Occupational health
  • Employee assistance programme
  • Emotional and mental wellbeing
  • Bereavement and care
  • Self-care

What's on offer and how to access it (opens document)

Do you work in education?

Teachers and education staff across Derbyshire continue to work to provide access to learning for the most vulnerable children, young people and their families. We know that school can be a place of safety for children particularly in times of change.

We know as school staff you are trying to create a calm and purposeful environment for the children you are supporting while, at times, feeling anxious and overwhelmed yourselves. These feelings are normal and to be expected in the current circumstances. However, it is important that you look after your own physical and emotional health too. 

Taking time to make sure that your needs are being met will mean that you are better placed to support the children and families you work with. We know that familiar adults can play an important role in modelling positive behaviour and coping strategies to children and young people who may be struggling.

Support for you

In these uncertain times, Derbyshire Educational Psychology Service is committed to provide support for our schools and their communities.  

We continue to offer support for headteachers and senior members of staff over the phone and via email. Please look at the updated service information on S4S and get in touch with your link educational psychologist to discuss your needs.  

Tailored information and support for staff at this time

There are a number of organisations offering information and support for teaching staff in relation to Covid-19 and wellbeing:

General Teaching Council Scotland: health and wellbeing 

Anna Freud National Centre for Children and Families

Heads Together: Mentally Healthy Schools

Education Support UK charity - free helpline for education staff, including teaching assistants, offering emotional support and information.