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NHS hearing tests and support services

NHS hearing tests are available in many community settings, in your local area and high street.

If you are aged over 55 simply telephone your choice of provider (see the list at the foot of this page) directly to make your hearing test appointment.

If you are aged under 55 you need to ask your GP to refer you. When you go for your appointment, it is very important that you stress you want a free NHS Test and free NHS Hearing Aids.

In Derbyshire, free NHS Hearing Tests are provided by:
• Specsavers
• Scrivens Opticians
• Audiological Science clinics
• Chesterfield Royal Hospital
• The Outside Clinic, who will visit you at home for the hearing test.

You choose which of these hearing aid providers you use – it’s totally your choice. If you are prescribed hearing aids or other support you can change provider after three years if you wish.

Pick the provider that’s most convenient for you or one that a friend has recommended.

Should you find you develop any difficulties using your hearing aid, you can make a further appointment to see your audiologist for more advice.

Ask the Audiologist to demonstrate all the features on the hearing aid. If you don’t understand them, ask him or her to repeat it until you do understand the process. This is your appointment and your chance to thoroughly understand how to use your hearing aids to improve your quality of life.

Make the most of your time with the audiologist, you can take someone with you to your appointment if necessary if necessary and prepare a list of questions you want to ask. This is your chance to be best advised.

Some questions to ask when you have your assessment:

  • How long do batteries last and how do I get them?
  • How often do I need a test?
  • How often do the aids need maintenance and servicing, can I do this?
  • Can I use my hearing aids in conjunction with other assistive hearing devices for example, hearing loops? Or bluetooth?

The information below gives you an overview of how to contact each of the providers – who are known as “any qualified providers”, as well as other free to access support services that you might find helpful for advice and support related to your hearing loss.

Derbyshire NHS Community Audiology

Parent Company – Audiological Science Limited.

Tel: 01332 949177
Text: 07306 351688
Whatsapp: 07306 351688

New Mills, High Peak
Arden House Medical Practice, Sett Close, New Mills, High Peak SK22 4AQ
Tel – 01332 949177

Gosforth Valley Medical Practice, Gorsey Brigg, Dronfield,
S18 8UE
Tel – 01332 949177

Derby (Chaddesden)
Revive Clinic
23 Roe Farm Lane, Chaddesden, Derby,
DE21 6ET
Tel – 01332 949177

Derby (Sinfin)
Sinfin Health Centre
11-12 Sinfin Lane, Derby,
DE24 3DS
Tel – 01332 949177

Derbyshire NHS Community Audiology is a new Provider from 2023. Further branches can be found by visiting the website.

Chesterfield Royal Hospital Derbyshire Support and Facilities Services

Tel: 01246 514403 (Monday-Thursday 08:00-17:00, Friday 08:00-16:30)

View the list of hospital and community clinic locations.

Outside Clinic

Tel: 0808 239 3117

The service is home-based, visit the website to request an appointment or call 0808 239 3117.


Tel: Freephone: 0800 626 427

NHS Hearing and Practice Plus Group Patients:
Tel: 0800 027 4487

Derbyshire branches include Heanor, Ilkeston, Chellaston and Belper, find your nearest branch.


Derbyshire stores are grouped by store hub, for enquiries, please contact the relevant hub.

For queries relating to Derby Specsavers, Alfreton Specsavers, Ashbourne Specsavers, Belper Specsavers, Normanton Specsavers, Oakwood Specsavers, Ripley Specsavers contact:

Derby Specsavers Opticians and Audiologists, West Mall Intu Centre, 22 Crown Walk, Derby DE1 2NP
Tel: 01332 294939

For queries relating to Ilkeston Specsavers, Eastwood Specsavers, Long Eaton Specsavers contact:

Ilkeston Specsavers Opticians and Audiologists – 104 Bath St, Ilkeston DE7 8FE. Tel: 0115 944 1401

For queries relating to Swadlincote Specsavers contact:

Burton on Trent Specsavers Opticians and Audiologists 176 High St, Burton-on-Trent DE14 1JF.
Tel: 01283 500117

For queries relating to Buxton Specsavers contact:

Buxton Specsavers Opticians and Audiologists, Unit 14, Spring Gardens Shopping Centre, Buxton SK17 6DF.
Tel: 01298 766130

For queries relating to Glossop Specsavers contact:

Ashton under Lyne Specsavers Opticians and Audiologists Unit 12, Ladysmith Shopping Centre, Ladysmith Centre, Ashton-under-Lyne OL6 7JQ. Tel: 0161 339 4449

For queries relating to Chesterfield Specsavers and Matlock Specsavers contact:

Chesterfield Specsavers Opticians and Audiologists 2 Burlington St, Chesterfield S40 1RB. Tel: 01246 222334

Search for your nearest branch. 

Hearing Help UK for Derbyshire

Tel. 01773 570976

156 Derby Road
DE56 8HU

Based in Ripley but covers the whole of Derbyshire excluding Derby city, see here for a list of outreach events and markets across Derbyshire. 

CamTAD (Derby City only)


The CamTAD Office
Florence Nightingale Community Hospital
London Road

Telephone numbers:
CamTAD Office: 01332 258143
CamTAD Mobile: 07788 715705 (Phone/SMS/WhatsApp)
(available Tuesday, Wednesday and Thursday 10:00-15:00)

Social Media:
Twitter: @CamTADDerby
Facebook: CamTAD

Communication Unlimited (GP extra support for deaf patients)

Flat 1, Perth House
Athlone Close
Chaddesden, Derby
DE21 4BP

Communication Unlimited website.

More information about GP Extra support.

Based in Chaddesden in Derby but interpreters can work across the county.

Deaf-initley Women

Their office is open Monday to Fridays, 10:00-16:00

Room 57
Strutts Community Centre
Derby Road
DE56 1UU

Tel: 01773 828233
Mobile: 07421 827162

Last Updated: Wednesday 13th September 2023 - 1:00:pm

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