Getting the right healthcare

The NHS has been responding to the Coronavirus pandemic and is very grateful for the support it has received from the public. The support is overwhelming, in fact. However, whilst it is not business as usual for the NHS, the NHS is still very much open for business. 

Everyone must continue to access essential care to protect health and wellbeing. This includes calling 999 or attending A&E when you have a life threatening condition such as a suspected heart attack, stroke, have significant loss of blood or difficulty breathing.   

Worried about your health but worried about coronavirus? Our NHS in Derbyshire is here to help you. 

Are you worried about your health but not seeking help because you are more worried about coronavirus? The NHS in Derbyshire is doing everything possible to make using services safe for you. To find out more and the importance of seeking help and advice please watch this short video clip from Dr Avi Bhatia, local GP and Chair of Derby and Derbyshire Clinical Commissioning Group:

A Bhatia.jpgWatch Dr Avi Bhatia - click here  

To find our more about how our acute hospitals are working to do everything they can to make essential services available and also to ensure your safety please go to:

For Chesterfield Royal Hospital - Video

For University Hospitals Derby and Burton go here:

If you are worried about your health the NHS is here for you and it is vitally important to seek help so please don’t risk your health or even your life. There  is also a lot of support for your mental wellbeing which you can find at and if you want to talk to someone you can call the Healthwatch support line on 01773 880786, Monday to Friday, 10am to 3:30pm.

It is also very important that you continue to call your GP surgery as usual for other essential health matters, such as support in managing your long-term condition, an emerging concern about any other area of your health and in particular any concerns you may have about lumps or things that you think might be linked to cancer.

It is also very important that you look after your mental health and wellbeing and continue to access support and advice, including taking advantage of telephone-based care where face-to-face appointments might not be available.

NHS 111 online can help you to find the best place to go for help if you are unsure. If you do not have internet access you can ring 111, or if you are deaf you can contact the NHS 111 BSL Interpreter service or call 18001 111 on a textphone.