Information for Patients
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Information for Patients
Derbyshire County Council
The service works with all levels of drug and alcohol misuse, as well as supporting people affected by another person’s drug use such as family, friends and carers.
Alcohol and drugs support – Derbyshire County Council
Derby Drug and Alcohol Recovery Service
Derby Drug and Alcohol Recovery Service provides advice, support and treatment to help people make positive changes in their drug or alcohol use. The service is provided jointly by Derbyshire Healthcare NHS Foundation Trust, Phoenix Futures and Aquarius.
https://derbydrugandalcohol.nhs.uk/self-help
Derbyshire Alcohol Advice Service
DAAS is part of the Derbyshire Recovery Partnership, providing support for anyone over the age of 18 who lives in Derbyshire (excluding Derby City) and is affected by substance misuse, their own or someone else’s.
Derbyshire Alcohol Advice Service – DAAS
Alcoholics Anonymous
People come to AA through many different means… choose the path that best suits you.
If you prefer e-mail as a means of contact then feel free to email us at help@aamail.org. We have a team of volunteers who have experienced the problems that losing control of your drinking can bring. They are only too pleased to be willing to help.
If you want to speak to someone in your area who has found a solution to the problems they had as a result of their drinking you can call our helpline Free on 0800 9177 650, to be put in touch with someone locally.Get help now | Alcoholics Anonymous – Great Britain (alcoholics-anonymous.org.uk)
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Information for Patients
Specsavers
Specsavers free hearing tests make it easy to keep track of your hearing health. We’ll test your hearing for free to find out how well you can hear and suggest the best solution for you – and you can trust us to recommend only what you need. We’ll also keep in touch with you every 18 months to two years for a hearing check to make sure everything’s all right. We’re right here when you need us, so if you’re worried about your hearing, just pop into a store.
Hearing Test | Specsavers Audiologists | Specsavers UK
Scrivens
Here at Scrivens, we know how important it is to look after your hearing and the benefits that can bring. Better hearing can improve your personal relationships, reduce stress, increase your motivation and improve your overall peace of mind.
That’s why we offer free hearing checks with one of our expert Hearing Aid Audiologists to anyone that visits us in-branch.
Hearing Care | Hearing Tests and NHS Services | Scrivens Hearing Care
The safest and easiest way to get rid of excess or stubborn earwax is to see a professional.
Earwax Hearing Condition Causes | Scrivens
OutsideClinic
Expert hearing care in the comfort of your own home. We’ll test your ears, assess your individual needs, run through your options and help find the right hearing aids for you. Give your hearing the boost it needs.
OutsideClinic | Book a free hearing test at home
Chesterfield Royal Hospital NHS Foundation Trust
The adult audiology department at Chesterfield Royal Hospital provides a comprehensive service for adults with hearing loss, tinnitus, and balance disorders.
Adult Audiology :: Chesterfield Royal Hospital
Burton Hospital NHS Foundation Trust
The audiology department at Queen’s Hospital Burton, provides a comprehensive service for those who have difficulties with their hearing or tinnitus.
Audiology at Queen’s Hospital Burton | University Hospitals of Derby and Burton NHS (uhdb.nhs.uk)
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Information for Patients
Ashgate Hospice
Our counselling team can help you explore issues of grief and loss in a safe environment.
Counselling and creative therapies – Ashgate Hospice
Blythe House Hospice Care
Blythe House Hospice care – Support for people affected by life-limiting illness
Blythe House Hospicecare – Support for people affected by life-limiting illness
Treetops Hospice
We offer counselling and emotional support to adults, children and young people who are dealing with a life-limiting illness or bereavement. The service is available to all users of Treetops services and people registered with a GP practice in Derby city or Southern Derbyshire.
Counselling and Emotional Support Service – Treetops Hospice
The Laura Centre
The Laura Centre offers a range of free bereavement counselling services for adults, families and young people.. – In Leicestershire with branches in Derby
Bereavement Counselling Services Leicester | The Laura Centre
SANDS
Sands works to support anyone affected by the death of a baby; improve the care bereaved parents receive; and create a world where fewer babies die.
Free national helpline and a bereavement support app for parents, families, carers and health professionals; a UK-wide network of support groups with trained befrienders; an online forum enabling bereaved families to connect with each other and a wide range of bereavement support resources available online and in print.Support for you | Sands – Saving babies’ lives. Supporting bereaved families.
Rainbows
We provide care and support for babies, children and young people with serious and terminal conditions, and their whole family, across the East Midlands. The care we offer is wide ranging; palliative care and end of life care, symptom management, emergency care, respite and short breaks and is available in the Hospice, at home and in hospitals.
Cruse Bereavement Support
We help people through one of the most painful times in life – with bereavement support, information and campaigning.
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Information for Patients
Macmillan Cancer Support
Finding the information you need when you are living with cancer can feel confusing and stressful. We want it to be easy for you to find what you are looking for so you can get help right away.
Cancer Information And Support | Macmillan Cancer Support
Ashgate Hospice
Complementary therapy can help you relax and reduce feelings of anxiety and stress.
Complementary Therapy – Ashgate Hospice
Supporting Victims of Sexual Violence
SV2 will support you regardless of when your experience of sexual abuse or violence occurred.We support all genders from any age and offer counselling to both adults and children.
SV2 provides a range of therapy services for adults and children including art therapy for children aged 0-13.Live Life Better Derbyshire
A free, healthy lifestyle service that helps individuals across Derbyshire to stop smoking, lose weight, get more active and identify their health and wellbeing needs.
Home – Live Life Better Derbyshire
Suicide Prevention and Postvention
If you are thinking about suicide or going through a personal crisis, there is help available. You don’t need to face these thoughts and feelings alone.
Emotional Health & Wellbeing (derbyandderbyshireemotionalhealthandwellbeing.uk)
Sexual Abuse and Incest Line
SAIL is a registered charity based in Chesterfield. We offer free, specialist counselling for adults aged 18 and over in Derbyshire who have experienced childhood sexual abuse, incest or sexual violence.
Our Services | SAIL (sailderbyshire.org.uk)
East Midlands CYP Sexual Assault Service
The service is for children and young people under the age of 18 who have been raped or sexually assaulted, however long ago the incident occurred. We also see young people over the age of 18 with learning difficulties as our service is often better suited to help them.
It provides services for children and young people who:
Live in the East Midlands or
Have been raped or sexually assaulted in the East Midlands -
Information for Patients
Derbyshire Community Health Services
The Adult Continence Service offers a comprehensive assessment and treatment service by a continence specialist nurse for people with a Derbyshire GP. People can:
Self-refer over the telephone on 01773 546868 or by e-mail to continence.advisoryservice@nhs.netAdult continence services (dchs.nhs.uk)
Derbyshire Family Health Service
We support children and young people 4-18 years (19 if your child attends a special school) with continence needs.
Children’s continence service :: Derbyshire Family Health Service
Bladder and Bowel Community
At the Bladder & Bowel Community, we help support the millions of people in the UK who are living with conditions that affect their bladder or bowel.
Supporting Your Bladder & Bowel Health | Bladder & Bowel Community (bladderandbowel.org)
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Information for Patients
Med E Quip
Your local service centre is located in Alfreton, where we run the Integrated Community Equipment Service for Derbyshire (excluding Derby City) and Glossop. We provide this service on behalf of Derbyshire County Council and NHS Derby and Derbyshire.
We are also commissioned to:
Carry out minor home adaptions
Supply and Installation of sensory equipment
Supply medical consumables for children cared for in the community as part of the All Age Consumables Service
Supply daily living aids for Care UKMedequip | Contact our Alfreton Depot (medequip-uk.com)
Derbyshire County Council
A range of equipment is available to help make these tasks easier and to maintain independence. If you’re caring for someone who is ill or has a disability, equipment can make it easier and safer to continue to care for them.
Equipment to help you live at home – Derbyshire County Council
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Information for Patients
Derbyshire Community Health Services
We provide a range of services to support people experiencing crisis as a result of dementia, or suspected dementia. These include our Dementia Rapid Response Teams, our inpatient (hospital) services and our memory assessment service.
Dementia services :: Derbyshire Healthcare NHS Foundation Trust (derbyshirehealthcareft.nhs.uk)
Everyturn
Everyone has their own story and experiences. Our caring teams take the time to listen to families about how they can feel safe and at home, while always being treated with dignity and respect.
To refer to Everyturn Mental Health’s 24 hour nursing services, please send an email to referrals.everyturn@nhs.net or call 0191 414 8374. -
Information for Patients
British Skin Foundation
Know your skin A-Z by using a filter system on line helps people find out about their skin condition
British Skin Foundation – Know your skin inside out
POEM
My Eczema Tracker developed by the University of Nottingham Centre of Evidence Based Dermatology, which records patient orientated eczema measure (POEM) scores. The Patient Oriented Eczema Measure (POEM) is a tool used for monitoring atopic eczema severity. It focuses on the illness as experienced by the patient.
Suitable for use in the outpatient clinic, audit, epidemiological studies and clinical trials, POEM has been recommended for use by clinical guidelines including those issued by the National Institute for Health and Care Excellence (NICE).Patient Oriented Eczema Measure – The University of Nottingham
Emollizoo
From the National Eczema Society, is an app that teaches children about emollients. It includes a diary function to set up treatment reminders and enables images to be uploaded and notes to be recorded, for discussion with healthcare professionals.
EmolliZoo – A mobile app for children with eczema
Dragon in my Skin
Dragon In My Skin is an online educational story aimed at children aged five to seven with eczema
Dragon In My Skin | Eczema project | Sinfonia Viva
Atopic Skin Disease
Atopic Skin Disease, online communities for practitioners and patients, can provide further information. The easy-to-use cost-effective treatment programme that combines optimal topical treatment with habit reversal for habitual scratching.
British Association of Dermatologists
BAD Patient Hub (skinhealthinfo.org.uk)- to provide helpful, impartial information and advice on living with a skin condition. As well as information on skin diseases and treatments.
Home – BAD Patient Hub (skinhealthinfo.org.uk)
PCDS
Patients and carers (pcds.org.uk) – There is much that patients and carers can do in terms of diagnosing and helping manage skin conditions.
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Information for Patients
Derbyshire Community Health Services
The information on this website is also here to help family members to understand more about type 2 diabetes.
Diabetes Education Derbyshire (dchs.nhs.uk)
Diabetes UK
If you’re supporting someone with diabetes we know it can be tough. So we’ve put together the most relevant information from our website on how to help with the practical and emotional side of things. There are also tips on looking after yourself. Supporting someone with diabetes | Guide to diabetes |Diabetes UK
The Diabetes UK “Know your Risk”, this is new to the programme and is a a self-referral route. People can complete the Know Your Risk tool, receive a risk score and depending on their risk, go on to enter their postcode and are put in touch their local provider: Diabetes UK – Know Your Risk of Type 2 diabetes
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Information for Patients
First Steps
For children and their families, young people, and adults affected by eating difficulties and disorders
Our founding principles are based on the experiences of individuals who have had, are still living with, and have recovered from eating disorders and comorbid mental health conditions. -
Information for Patients
Live Life Better Derbyshire
FREE help to live better
Whether you want to feel fitter, loose weight or quit smoking we’re here to help.
Patients can also refer themselves directly onto the Live Life Better programme by filling in the online self-assessment or by calling us for free on 0800 085 2299 or 01629 538200.Home – Live Life Better Derbyshire
At Live Life Better Derbyshire we provide support, help and advice for you to successfully lose weight, and keep it off, for good.
In order to take part in our weight management service you’ll need to be:
Aged 18 or over
Live in Derbyshire
Have a BMI of 25+ or 23+ if you are of black or Asian ethnicity.Losing weight – Live Life Better Derbyshire
Many falls are preventable and we at Live Life Better Derbyshire want to help you stay on your feet, living the life you want to live.
Falls prevention – Live Life Better Derbyshire
Live Life Better Derbyshire offers free physical activity advice and support to people aged 18 and above who are on our weight management programme as well as for people who are inactive.
We offer face-to-face classes across the county and you can find out more about these on our classes page.
Getting active – Live Life Better Derbyshire
Healthier Futures is our new healthy families programme that aims to get the whole family active and healthy.
This free programme includes face to face and online courses aimed at parents and carers of children aged 0 to 12 years old.
Healthy families – Live Life Better Derbyshire
Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.
Stopping smoking – Live Life Better Derbyshire
Chartered Society of Physiotherapy
Helping older people stay active at home
The Chartered Society of Physiotherapists have created a simple set of exercises designed especially for older people to help everyone stay active at home.
Helping older people stay active at home | The Chartered Society of Physiotherapy (csp.org.uk)
Joined up Care Derbyshire
Self-care refers to the actions we take to recognise, treat and manage our own health. It’s about doing small, everyday things for yourself to keep healthy and happy.
Self care » Joined Up Care Derbyshire
There can be serious health consequences from too much heat and vulnerable groups are particularly at-risk in prolonged hot spells, preparing ahead will keep you and anyone you care for safe in the sun.
Stay well in the sun » Joined Up Care Derbyshire
If you start to feel unwell over winter, even if it’s a cough or a cold, don’t wait until it gets more serious. Seek advice from your pharmacist.
Stay well in winter » Joined Up Care Derbyshire
A comprehensive guide to everything you need to know about staying healthy, warm and well in Derbyshire. There’s information on council, health, voluntary and community services in Derbyshire.
Healthy, warm and well » Joined Up Care Derbyshire
MECC Link
MECC Link is a simple but flexible online tool that has been carefully designed to support an approach to positive behaviour change called ‘Making Every Contact Count’ (MECC). MECC Link helps you to raise awareness, motivate and signpost people to help them to improve their health and wellbeing. MECC Link gives you access a full range of signposting information for health improvement, including self-care and national and local support services…and it does this all in one place by providing:
Easily accessible information on key healthy lifestyle topics
Suggested open questions using the Ask, Assist, Act model
Information on a range of primary Self-care tools and resources
Signposting to recommended national and local support services. -
Information for Patients
Action for Children
Action for Children are a national children’s charity committed to helping the most vulnerable children and young people in the UK break through injustice, deprivation and inequality.
Useful Links | Action for Children
Derbyshire County Council
Talking therapies, Recovery and Peer support service, Social care enablement support.
Mental health services and therapies – Derbyshire County Council
Everyturn
At Everyturn Mental Health, we offer free talking therapies for a range of common mental health issues. We are here to listen and help you to find ways to manage.
All our services accept self-referrals, so you don’t have to go through your GP or other healthcare professional. You do need to be registered with a local GP practice before you can access support with us.
How are you feeling? | Everyturn
Talking Mental Health Derbyshire
Vita Health Group
If you are suffering from anxiety, depression, post-traumatic stress disorder, low mood or excessive worry, VitaMinds can provide you with advice, guidance and support. VitaMinds works in partnership with the NHS to provide talking therapy services, known as IAPT (Improving Access to Psychological Therapies) and we can provide advice and guidance on the best options for you.
VitaMinds is a FREE service and you don’t need to visit a GP to get help – the fastest way to get support is by choosing one of the self-referral options.Derby and Derbyshire – Vita (vitahealthgroup.co.uk)
Childline
You can contact Childline about anything. Whatever your worry, it’s better out than in. We’re here to support you.
There are lots of different ways to speak to a Childline counsellor or get support from other young people.
DRCS
We are a mental health charity with service centres in Derby and Derbyshire. We can support you with your personal difficulties by offering a range of interventions and options that would be best suited for you.
Self-referral | Derwent Rural Counselling Service (drcs.org.uk)
Trent PTS
Trent PTS has been commissioned by your local NHS to provide a range of psychological therapies for anxiety, depression and other common mental health problems. This service is provided to anyone aged 16 and over and is registered with a Derbyshire GP.
Derbyshire Voluntary Action
Connecting health & wellbeing services to Derbyshire’s communities.
Derbyshire Voluntary Action (dva.org.uk)
Derby & Derbyshire Emotional Health and Wellbeing
Aimed at professionals, members of the public and children and young people who wish to access local services or just require further information on the services that are available to them both locally and nationally.
The four elements of the website focus on
1. Children and Young People
2. Adults
3. Suicide Prevention
4. NeurodiversityDerby & Derbyshire – Emotional Health & Wellbeing (derbyandderbyshireemotionalhealthandwellbeing.uk)
Perinatal Mental Health Service
Further information: Perinatal (mother and baby) services :: Derbyshire Healthcare NHS Foundation Trust (derbyshirehealthcareft.nhs.uk)
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Information for Patients
Derbyshire Community Health Services
Our services are designed to help ensure that people with musculoskeletal problems such as back pain, neck pain and other joint pains receive the right treatment, in the right place, at the right time.
If you are aged 18 years and over, you can refer yourself for an assessment with our Musculoskeletal Therapy team.Action on Pain
Providing support and advice for people affected by chronic pain
Support and Advice | Action On Pain (action-on-pain.co.uk)
Versus Arthritis
Whether you’re looking for information about your arthritis condition, or you want to support family and friends, we can help.
About arthritis | Conditions, symptoms, treatments, support (versusarthritis.org)
GetUBetter
GetUBetter provides useful information to help you start to manage your condition at home. This includes advice and exercises which are specific to your needs. It also provides information about when and where to seek further medical advice.
Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, and exercise advice and resources.
Self-Management – Arthritis Action
Pain Concern
We work to improve the lives of people living with pain and those who care for them.
Self Management – Pain ConcernPain Concern
NRAS
For people living with rheumatoid arthritis (and other long-term conditions), an important aspect of care is the ability to understand the disease and deal with the practical, physical and psychological impacts that come along with it. Whilst medications to treat RA are an essential component of care, so is giving people the tools and sign-posting them to good sources of support to enable them to learn how to self-manage their condition.
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Information for Patients
Action on Pain
Providing support and advice for people affected by chronic pain
Support and Advice | Action On Pain (action-on-pain.co.uk)
Pain Concern
We work to improve the lives of people living with pain and those who care for them.
Self Management – Pain ConcernPain Concern
Flippin Pain
Flippin’ Pain™ is a public health campaign with a clear goal:
To change the way we think about, talk about and treat persistent pain
Flippin’ your understanding of pain could change the lives of you and your loved ones forever. -
Information for Patients
Pharmacy First
The new Advanced service involves pharmacists providing advice and NHS-funded treatment, where clinically appropriate, plus for seven common conditions:
– Sinusitis
– Sore throat
– Earache
– Infected insect bite
– Impetigo
– Shingles
– Uncomplicated UTI in womenConsultations can be provided to patients presenting to the pharmacy as well as those referred by NHS 111, general practices and others.
The service will also incorporate the existing elements of the Community Pharmacist Consultation Service, i.e. minor illness consultations with a pharmacist and the supply of urgent medicines (and appliances), both following a referral from NHS 111, general practices and other authorised healthcare providers.Pharmacy First Service – Derbyshire LPC (cpderbyshire.org.uk)
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Information for Patients
Derbyshire Community Health Services
Patient self-care information that will help you to manage your condition at home. This information is not intended to replace a consultation with an appropriate qualified health professional; however, it may help improve your situation or ease pain until you are able to have a consultation.
NRAS
Musculoskeletal signs and symptoms in the feet:
For people living with rheumatoid arthritis (and other long-term conditions), an important aspect of care is the ability to understand the disease and deal with the practical, physical and psychological impacts that come along with it. Whilst medications to treat RA are an essential component of care, so is giving people the tools and sign-posting them to good sources of support to enable them to learn how to self-manage their condition.Supported self-management | NRAS
Royal College of Podiatry
Information for patients about common foot problems, treatments and how a podiatrist can help.
The Royal College of Podiatry (rcpod.org.uk)
Age UK
Age UK’s foot care services help older people who are unable to look after their feet.
Footcare services | Podiatrist near me | Age UK
Diabetes UK
Understanding how diabetes affects feet can help you avoid these complications.
Diabetes and feet | Foot problems | Diabetes UK
Versus Arthritis
Foot and ankle pain information
Foot and ankle pain | Causes, exercises, treatments (versusarthritis.org)
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Information for Patients
Derbyshire Community Health Services
Pulmonary Rehabilitation consists of exercise training and education/information sessions for small groups of people who all have breathing problems. The sessions are relaxed and informal and you can bring along a spouse or carer with you if you wish.
Respiratory & Pulmonary Rehabilitation Service :: Derbyshire Community Health Services (dchs.nhs.uk)
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Information to Patients
Derbyshire Community Health Services
Our therapists, practitioners and assistants work in the Derby hospitals, in community hospitals across the county and in some mental health settings. We also work with people in their homes, in care homes and in other community locations.
We work with adults who have:
communication difficulties arising from neurological conditions (such as stroke, Parkinson’s disease, motor neurone disease, dementia etc.)
eating, drinking and swallowing difficulties arising from neurological conditions
stammeringOur therapists, practitioners, assistants and admin support workers work together to deliver high quality services for adults and children who have speech, language and communication and/or eating, drinking and swallowing difficultiesSpeech and language therapy service :: Derbyshire Community Health Services (dchs.nhs.uk)
Chesterfield Royal Hospital NHS Foundation Trust
Our speech and language therapists, assistants and admin team work together to deliver high quality services to children with speech, language and communication and/or eating, drinking and swallowing difficulties in North Derbyshire (including Chesterfield, High Peak and the northern part of Derbyshire Dales)
Chesterfield Children’s Speech and Language Therapy (chesterfieldroyal.nhs.uk)
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Information for Patients
SH:24
Sexual Health 24 hours a day. SH:24 Working in partnership with the NHS, we provide STI testing, diagnosis and treatment, oral contraception, the morning after pill and specialist remote clinical support.
SH:24 Free Home STI STD Test | Sexual & Reproductive Health (sh24.org.uk)
Sexual Health Network
The Sexual Health Team leads and supports the work of the Derbyshire sexual health system with an aim to generate strategic vision and greater collaboration across partners to maximise population sexual health outcomes
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Information for Patients
Derbyshire County Council
These include things like housing, financial security, community safety, employment, education and the environment. These are known as the wider determinants of health.
Other factors affecting health – Derbyshire County Council
Care UK
Finding the right care home for yourself or a loved one, or even understanding what type of care you need, can be a daunting process, but we’re here to help you get started.
Care Homes | Residential, Nursing & Dementia | Care UK
My Planned Care
My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times at your hospital and other supporting and local services while you wait.
Midlands – My Planned Care NHS
Derbyshire Carers Association
Derbyshire Carers Association provide a host of services to support unpaid Carers across the count of Derbyshire
Our Support Services (derbyshirecarers.co.uk)
Citizens Advice
Our network of independent charities offers confidential advice online, over the phone, and in person, for free. When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.
We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.NHS
Health A to Z – NHS (www.nhs.uk)
Driving Mobility
Derby – DrivAbility offers a personalised advice and assessment service for older and disabled drivers and passengers.
Derbyshire Voluntary Action
Connecting health & wellbeing services to Derbyshire’s communities.
Derbyshire Voluntary Action (dva.org.uk)
MECC Link
MECC Link is a simple but flexible online tool that has been carefully designed to support an approach to positive behaviour change called ‘Making Every Contact Count’ (MECC). MECC Link helps you to raise awareness, motivate and signpost people to help them to improve their health and wellbeing. MECC Link gives you access a full range of signposting information for health improvement, including self-care and national and local support services…and it does this all in one place by providing:
Easily accessible information on key healthy lifestyle topics
Suggested open questions using the Ask, Assist, Act model
Information on a range of primary Self-care tools and resources
Signposting to recommended national and local support services.