Health Literacy Training and Resources

Health Education England e-learning module.

Communication Access UK Training.

Health Literacy Awareness Training Poster

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Health Literacy Toolkit developed and co-produced by the Northern Health and Social Care Trust (NHSCT) Health and Wellbeing Team & Service Users.

Teachback toolkit from the USA which includes a 45 minute teachback e-learning module.

NHS Health Literacy Toolkit 2nd Edition

Short Teachback

Teachback Consultations in Primary and Secondary Care.

Health Literacy in Stoke on Trent This 12 min video is split into 3 sections: the first 3 mins give an overview, then there’s 3 mins of info for patients, then 6 mins aimed at professionals. Or just take a look at the 2 minute teach back example in a GP practice from 6:19mins – 8:10mins.

Hemingway App. For text that is intended to be read by the general public aim for grade 8 or less (which is Year 9 in England, 13-14 year olds)

To support Health Education England’s Health Literate Organisation programme of work a knowledge hub has been set up here. To register:

• In ‘Groups’ search for ‘Health Literacy’
• Click on the ‘Request to Join’
• Complete a small section: ‘Please could you tell us a little about why you want to join’
• Once your request is authorised, you will be able to access the Health Literacy Group

The Health Literacy Hub includes documents & resources & signposting to practical “how-to” guides and websites. You can add documents to the site & link up with other members to find out more about what health literacy projects have worked well for them.

Person-centred tools and approaches: Teachback. A 12 minute presentation from Graham Kramer, a GP from Scotland, explaining the importance of teachback.

Shared Decision Making and Health Literacy.

Health Literacy.

Health Literacy Place (Scotland).

The Patient Information Forum has a number of useful resources:

• using plain language in health information
• communicating benefits, risks and uncertainties

Plain English Campaign Free Guides.

A to Z of NHS health writing – NHS digital service manual (service-manual.nhs.uk).