Take 5 minutes for a quality conversation

Debs Taylor, Expert by Experience and Peer Project Support Officer, Creative Minds, describes the impact of attending Creative Minds' art classes in her recovery from mental illness.


QC.pngFollow the links below to access a number of resources including documents and videos on topics linked to the Quality Conversations programme. 

Health inequalities and social determinants


The Quality Conversations programme introduction to the Social Determinants of Health (video below). 

The health inequality tree

Living in poverty was bad for your health long before Covid-19. Article from The Health Foundation.

Local action on health inequalities (Public Health England paper)

The NHS Long Term Plan and the NHS workforce in preventative healthcare video (4 minutes) - video below

Social determinants of health - an introductory video (6 minutes) - video below

What makes us healthy? (1 minute) - video below

Social determinants of health, Australian animation (4 minutes) - video below

Adverse Childhood Experiences - NHS Health Scotland (4 minutes) - video below

Power – a health and social justice issue (8 minutes) - video below

Social determinants of health (4 minutes) - video below

Sir Michael Marmot: social determinants of health (2014) (22 minutes) - video below


Further resources

A tale of two babies
Infograph outlining effects of health inequalities

A short story about privilege
Cartoon about privilege and disadvantage accumulated over life

King’s Fund: What are health inequalities?
In depth outline of Health Inequalities

Guide to support Quality Conversations about Covid vaccination
Hints and tips for a Quality Conversation about Covid-19 vaccinations

Fair health website
Fair health website focuses on a passion for health equity. It exists to improve health outcomes for those who are disadvantaged, marginalised and/or excluded.

Fair Health podcast
Podcast interview with Sir Michael Marmot who is world renowned as a specialist in the impact of inequalities on health with internationally acclaimed research, writing and public speaking on the topic.

What makes us healthy? An introduction to the social determinants of health
Long article about social determinants of health

Wheel of Power/Privilege
Infograph to look at privilege and marginalisation

What makes us healthy?
An introduction to the social determinants of health

Website links


Covid-19 communications aids (BMJ)

E-learning for health: population wellbeing portal

Having conversations at end-of-life

Management time (HBR)

The Health Foundation

All Our Health - e-Learning for Healthcare (e-lfh.org.uk) this is a wide ranging part of the e-learning for health website which covers a wide range of health prevention areas from early years to falls prevention and from smoking cessation to homelessness.


Brené Brown on Empathy vs Sympathy
This lovely video gives you in under 3 minutes insight into the difference between empathy and sympathy

Personalised care
Website looking at personalised care

Personalised care video
Video outlining benefits  personalised care

Social prescribing
Webpage outlining role of social prescribers

Social prescribing in practise
Video discussing role of social prescribers

Public Health England Paper
Improving people’s health: Applying behavioural and social sciences to improve population health and wellbeing in England.

Public Health England Paper
Achieving behaviour change: A guide for local government and partners

E-learning for health
Embedding Public Health into Clinical Services programme 

E-learning for health
Health literacy

E-learning for health
Personalised Care Planning

Health Coaching | Better Health | Better Conversation Great conversation is more than just exchanging information – it can transform relationships and health behaviours to benefit patients, staff and the NHS. A website with range of practical resources.

Healthy Conversations and the Allied Health Professionals
Specific paper to support AHP’s to engage in healthy conversations.

Making Every Contact Count - e-Learning for Healthcare (e-lfh.org.uk) E-learning for health interactive learning resource to support staff ask others about their health and well being.

Motivational interviewing in brief consultations online course | BMJ Learning An e-learning module from the BMJ learning website, it takes about 1 hour and you will need to register for free to use the site.


The one-minute conversation compromises three steps designed to sow the seed of change in someone’s mind in a way that it is clear you recognise that what is important to them, matters most to you.

The five-minute conversation is designed to fit into a consultation addressing a range of aspects of patient management. These simple steps can help build readiness to change and help start a plan based on the individual’s preferences.