Next Session | The ways Derbyshire's Integrated Care System (ICS) plans to involve citizens in shaping local health and care priorities.

Come along to the next of our Derbyshire Dialogue sessions, taking place on Microsoft Teams on Monday 25th October from 11:00am - 12:00pm. The session will focus on the ways Derbyshire's Integrated Care System (ICS) plans to involve citizens in shaping local health and care priorities.

The session will give a summary of the NHS England and NHS Improvement ICS implementation guidance on working with people and communities, and outline Joined Up Care Derbyshire’s current and future plans to strengthen our work with people and communities, building on existing relationships, networks and activities across the system.

Key factors that will be explained include:

  • ‘Embedding the Voluntary and Community Sector Enterprise in the ICS’
  • Developing a ‘continuous engagement' approach
  • Our commitment to co-production

This will be followed by a Q&A session with presenters:

  • Martin Whittle - Vice Chair and Lay Member for PPI on the Derby and Derbyshire Clinical Commissioning Group, and Chair of the Engagement Committee
  • Karen Lloyd - Head of Engagment Joined Up Care Derbyshire

If you are interested in hearing more, please sign up here and we will be in touch with further details:

Responding to the Covid-19 pandemic

The ‘Derbyshire Dialogue’ project has been set up to start a conversation with our population and those delivering and commissioning services. It was launched on 10 September 2020 to update people on our response to the Covid-19 pandemic.

Our local residents can tell us about their experience of services, what’s been helpful, what else they may have found useful, any particular highlights or problems and what matters most to them about health and care services. We feed all this information back to our commissioners and providers to build on strengths and work on any areas that require further development. 

The slides for the first session on 10 September 2020 can be found by clicking here.

The launch session consisted of 30 members of the general public and the session was led by: 

  • Dr Chris Clayton - Executive Officer and Chief Executive, Derby and Derbyshire Clinical Commissioning Group (DDCCG)
  • Dr Avi Bhatia - Clinical Chair and Clinical Lead (DDCCG)
  • Brigid Stacey - Chief Nurse and Quality Officer (DDCCG)

Derbyshire Dialogue Logo.jpg


Second conversation: mental health services

The second conversation was held on 7 October and centred around mental health services across Derby and Derbyshire, the impact of Covid-19 on the mental health of the population generally and also specific areas, for example, learning disabilities. We discussed what has happened to the workforce who care for these people and how services have adapted to the enormous challenges we all currently face.

Further information on the Derby and Derbyshire CCG website.


Third conversation: Primary care services

Our third conversation was held on 14 October 2020 and the topic was primary care (our GP practices). We discussed how appointments were/are being delivered and that GP surgeries are open and remained open but are not always able to see everyone face-to-face. 

The facilitators for this session were:

  • Clive Newman - Director of GP Commissioning and Development, Derby and Derbyshire Clinical Commissioning Group
  • Dr Duncan Gooch - GP Principal, Executive GP Partner, Golden Brook Practice, part of Erewash Health

View the meeting video and slides. View the meeting notes

If you have any questions regarding the Derbyshire Dialogue or would like to make suggestions for future sessions, please get in touch with us at:


Fourth conversation: Urgent and emergency services

Our fourth conversation took place on Thursday 5 November and put the spotlight on urgent and emergency services in Derby and Derbyshire. The specialists were:

  • Dr Paul Wood, Clinical Lead for Urgent Care, JUCD, GP - Park Farm Medical Centre 
  • Mike Hammond, Urgent Care Programme Manager, JUCD, University Hospitals of Derby and Burton 

The session started with a presentation which explained the services which come under the umbrella of emergency care, for example, NHS 111, accident and emergency departments and urgent treatment centres. Our specialist speakers gave updates on how services responded to the pandemic in terms of maintaining patient safety, mobilising the workforce and continuing to see patients needing urgent and emergency care. They shared an overview of what has changed as a result of Covid-19 and the current challenges and opportunities for the service as a whole.

You can review the slides for this week by clicking here.

Unfortunately this session doesn’t have a video recording; this is due to technical difficulties. We did however manage to upload an audio onto our YouTube channel here and provide subtitles, this is as a substitute for the interpreter who was present but unfortunately can’t be seen in the audio only recording. 

Please do let us know if you have any questions or feedback by emailing:


Fifth conversation: Cancer services

Our fifth session took place on Wednesday 16 December and focused on cancer services in Derby and Derbyshire and the impact Covid-19 has had. The slides you can access below cover: understanding cancer services in Derbyshire, why Covid had a devastating effect on figures, how we are and will continue to recover cancer services. The session moved onto a question and answer discussion with facilitators answering questions or addressing concerns raised by members of public. The recording and notes which you can also access below will give you an insight to this discussion. Near the end of the recording you can listen to Dr Merriman addressing a point raised around the safety of the Covid vaccine for those with cancer, and Dr Merriman confirms the importance of those with cancer to get the vaccine when they are called in for it and that it is completely safe for those with cancer or undergoing treatment.

The specialists we had on this call were:

  • Christine Urquhart - STP Lead for Cancer - JUCD and Head of Cancer Commissioning Derby and Derbyshire CCG
  • Jo Rhodes - Senior Commissioning Manager for Cancer, Derby and Derbyshire CCG
  • Clinical speaker - Dr Louise Merriman - GP and Cancer Clinical Lead for Derby and Derbyshire CCG
  • We also had Dr Jenny Pickard, Cancer Clinical Lead GP for South Derbyshire, on the call. Dr Pickard helped facilitate by answering questions in our chat box which can be seen below.

The slides for the session can be found here.

The notes and useful links that were shared during the session can be found here.

An audio recording for the session can be listened to here.

Help us help you: This video is a recording which features Dr Merriman and other cancer care staff across South Yorkshire and Bassetlaw explaining the importance of seeking medical help when you are concerned for your health and how practices have adapted to make their clinics Covid safe.


Sixth Conversation: NHS 111 First

Have you ever wondered who 111 is for and when you should ring this number? This sixth conversation will give you all the information you need around the service. It covers the improvements made to the way patients can access urgent and emergency care through NHS 111, including what is ‘NHS 111 First’. Our specialists will also cover why it is so important that our population understands what 111 can now offer them and how you can get the right care in the right place and reduce the pressures on our urgent care services by going through ‘111 first’.

The specialists who joined us this session are:

Dr Paul Wood

Urgent Care Clinical Lead for Derby and Derbyshire CCG  

Claire Hinchley

Assistant Director of Urgent Care, Derby and Derbyshire CCG.

To access the slides that were presented in the recording session below, please click here.

Check out our YouTube channel here or click the video below.


Seventh Conversation: Long COVID

This conversation concentrated on Post- COVID Syndrome (Long COVID) and the support for those who are suffering with it. Emerging evidence and patient testimony is showing a growing number of people who contract COVID-19 cannot shake off the effects of the virus months after initially falling ill.  We were joined by specialist speakers to tell us how data is helping us to understand how long COVID impacts on our population, and the Derbyshire health systems response to the condition that includes the launch of the Post COVID Syndrome Assessment service.

Our special speakers for this session were:

Dr Kath Bagshaw- NHS Derby and Derbyshire CCG Deputy Medical Director & GP Partner Littlewick Medical Centre

Dr Becky Steed- DCHS Community Specialist GP & Post COVID Syndrome Assessment Clinical Lead

Dr Kriss Owen- NHS Derby and Derbyshire CCG Clinical Lead & GP Partner Littlewick Medical Centre

To access the slides used in the session please click click here.

And to view the recording please see below or check out our YouTube channel. There is the option to add subtitles for all of our recordings through our YouTube channel.

“We also have a Question and Answer document that can be accessed here. Please note - this is just for the questions raised that were not answered during the recorded session.”



Eighth Conversation: Planned Care

What is Planned Care?

Planned care is when your treatment in either a hospital or in the community is pre-arranged or ‘planned’, rather than being arranged urgently in an emergency. This might include outpatient appointments, diagnostic tests or surgery.

Our special speakers for this session were:

Maria Riley, Planned Care Programme Director for Joined up Care Derbyshire
Luke Jenkinson, Improvement Programme Lead at Chesterfield Royal Hospital 

Who shared with us how Joined Up Care Derbyshire are redesigning hospital outpatient services for the future and in the below recording they cover these three priority areas:

  • GP Advice and Guidance – which means you might not need to attend and see a specialist in hospital; your treatment will be provided through your local GP surgery.
  • Non Face to Face Outpatients – which means you might have an outpatient appointment via telephone or video; many people during the pandemic have experience of remote appointments (meaning they haven’t been into their designated hospital for their appointment).
  • Patient Initiated Follow up – which means we put you in charge of re-accessing our hospital services when and if you need to. Discussing our approach to implement this process and the clinical areas for which it will apply.

To download a copy of the presentation used during the session please click here.

You can access the recording below or on our YouTube channel.


Nineth Conversation: Covid-19 Vaccination Programme

This Derbyshire Dialogue April 16th 10:30am – 11:30am focused on the Covid-19 vaccination programme for Derbyshire which up until this point had been running for over 100 days with over 500,000 vaccinations delivered. This is the largest vaccination programme ever delivered by the NHS and has captured a huge amount of interest. We want to share the journey so far and our forward plans with you.

We heard from:

Dr Steven Lloyd – Medical Director for Derby and Derbyshire CCG

Dr Duncan Gooch - Lead GP for Derbyshire GP Alliance and PCN Clinical Director 

On how the programme has been rolled out since 8 December and sharing information on the huge collaborative effort by our health and care system in Derbyshire which includes the vital contribution of returners to the NHS and volunteers who have joined us under the Call To Arms.

Access to the vaccination is particularly important and this session explains the range of local sites in operation which bring the vaccine as close to people’s homes as possible. Also, sharing some of the challenges we have faced including vaccine hesitancy in our communities - a topic we would particularly welcome your input.

To download a copy of the slides used during this session, please click here


Tenth Conversation May 2021 | Derbyshire Care Pathways

Discharge from hospital in Derbyshire, describing the ways in which we are supporting our residents through our ‘Pathway Approach’.

This session focused on the Care Pathways for Derbyshire, our facilitators explained Team Up and the Pathway Approach and what this means in terms of care for Derbyshire patients in the community and when they leave hospital care. 

We heard from:

Dr Ian Lawrence  

Clinical Director for Integration and Clinical Lead for Ageing Well, Joined up Care Derbyshire STP 

Dr Ben Pearson 

Executive Medical Director, Derbyshire Community Health Services NHS Foundation Trust

The ‘Pathway Approach’ works to ensure that where people can be cared for in their own home, the right services are put in place in order to keep them there safely. If people do need to go into hospital we want to make sure they can return home when they are ready and this means putting the right support in place to enable them to do this. If they are well enough to leave hospital but not yet ready to return home, then there are other ways in which they can leave hospital but receive care in a stepped down facility and once ready will then return home. The Pathway Approach describes different levels of care that people need. 

The slides presented during this session regarding Derbyshire's Team Up approach can be found here.

Further information on Team Up Derbyshire can be found here on our JUCD website:

We are currently in the process of developing some public material to explain the Care Pathways and we would love your feedback on the work we have done so far which can be found here.

Please send your feedback to and quote the Derbyshire Dialogue Care Pathways session in your email. 

You can view the recording on our YouTube channel here.



Eleventh Conversation 24 June | Integration of Care in Derbyshire

Our Integrated Care System (ICS) takes on a new form in 2022, becoming a legal entity accountable for its partnership approach and making measurable improvements to the lives of local citizens and communities.

Please take an hour out of your schedule to listen to the recording and hear about some of the things we are planning to do and how we plan to work with local citizens to make these improvements.

Presenting this session:

Dr Chris Clayton Accountable Officer & Chief Executive, NHS Derby and Derbyshire Clinical Commissioning Group

John MacDonald Independent Chair – Joined Up Care Derbyshire (JUCD) ICS

The slides used during the session can be downloaded here.

We developed a Question and Answer style document for any outstanding questions which can be found here.

Please email us after reviewing the information provided here if you wish to submit any further questions:

We also want to take this opportunity to share two "ICS Guides" which explain the vision and the process of becoming an Integrated Care System.

Guide One "The Vision"

Guide Two "The Process"



Twelfth Conversation 22 July | Managing Your Medicines

This Derbyshire Dialogue took place Thursday 22nd July 11.00am – 12.00.

In this recording you will learn: What the Medicine's Order Line service provides, how much waste there has been of medicine's and prescription items and how this service works hard to ensure that our population order the right medicines at the right time. Many people are not aware of the service and what it does, Mark and Kate explain the service and how it has developed and its focus as it moves forwards to continue to reduce waste. During the session they cover:

  • A brief introduction to the Medicines Management Team and their primary focus
  • Medicines Order Line and alternative ways of ordering your repeat medications

In the session we heard from: 

Kate Needham - Assistant Director of Medicines Optimisation and Delivery at NHS Derby and Derbyshire Clinical Commissioning Group

Mark Jones - Repeat Prescribing Business Manager at NHS Derby and Derbyshire Clinical Commissioning Group

Tracey Mousley - Medicines Optimisation Technician, Repeat Prescribing Project

Linda Hough - Medicines Optimisation Technician, Repeat Prescribing Project

The slides used during the session can be downloaded here.

For the Question and Answer document developed after the event for any outstanding queries please click here.

And the recording can be viewed below or go to our YouTube channel here.




Help us drive the future sessions

We hope that updating this page will help to stimulate discussion ideas as these are your meetings and we really want to hear what matters most to you about healthcare services, so do please come to us with your suggestions for future discussions. We are finding the virtual approach is working really well and while we cannot replicate face-to-face meetings in every way, you can join in with questions throughout via the chat box and this is proving a great way to share questions and answers. We will explain how this works at the beginning but people are finding it straightforward and we have seen some lively debate taking place. We look forward to seeing you there.

If you have any questions regarding the Derbyshire Dialogue or would like to make suggestions for future sessions, please get in touch with us at:

Please note our Derbyshire Dialogue sessions currently take place on Microsoft Teams which is an online video calling service, this is free to use and free download, please see our user guide.

It is important you attempt to download the free software prior to the event to iron out any technical difficulties, thank you.