Quality Conversations Resources
A wide range of information from bite sized videos to interesting long reads
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Quality Conversations – introduction– 6.03 minutes
Brené Brown on Empathy vs Sympathy– 2.53 minutes
Personalised Care– 4.44 minutes
Joined Up Care Derbyshire – Personalised Care– 10.12 minutes
Social prescribing in practice: supporting social prescribing link workers– 3.17 minutes
Max Watson makes a plea to listen – 2.58 minutes
Short video about teach back– 1.21 minutes
Professor Donna Hall – The Wigan Deal– 52.07 minutes
Everyone On Board – Co-production – 57.23 minutes
Approaches to Behaviour Change– 2.30 minutes
GROW model – 2.20 minutes
The Stages of Change Model – YouTube - 2.35 minutes
Stages of Behavior Change – YouTube - 9.23minutes
Short animation about having conversation for mental health – 2.56 minutes
We can all have Quality Conversations about Mental Health – 2.59 minutes
Embracing risk; enabling choice to support patients to return home – 5.33 minutes
Health inequality videos
The Quality Conversations programme introduction to the Social Determinants of Health – 3.59 minutes
What makes us healthy – 1.06 minutes
Social determinates of health animation – 3.58 minutes
Social determinants of health introduction – 6.27 minutes
Social determinates of health video – 2.53 minutes
Michael Marmot talk – 22.31 minutes
Adverse Childhood Experiences – NHS Health Scotland – 4.16 minutes
Power – a health and social justice issue – 7.33 minutes
The NHS Long Term Plan and the NHS workforce in preventative healthcare – 3.25 minutes
How childhood trauma affects health across a lifetime – 16.02 minutes
Health Improvement– 1.11 minutes
Deb Taylor the impact of social prescribing on people and communities– 5.15 minutes
Stoke on Trent Health Literacy – 12.11 minutes
Demonstration of the TGROW Coaching Model– 19.30 minutes
Adverse Childhood Experiences (ACEs) – 5.43 minutes
The Parable of the Blobs and Squares – YouTube – 6 minutes
Hilary Cottam: Social services are broken. How we can fix them – TED Talk 15 mins
The More Minute Conversation – Moving Medicine
Quality Care In Action – Ann’s story-4.23
The COM-B Model – YouTube 2.08 minutes
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09.19_COM-B_and_changing_behaviour_.pdf (social-change.co.uk)
Using the COM-B model to develop new habits
Framework for Supporting Behavioural change – PowerPoint slides
Ask Me 3: Good Questions for Your Good Health | IHI – Institute for Healthcare Improvement
What should you look as a sign that an individual is not coping
What should you listen for as a sign that an individual is not coping
What should you look for as a sign that an individual is not coping? (observations in the home)
Understanding obstacles to change
Understanding motivational direction
How to begin a health promoting conversation
How to begin conversations about weight
How to begin conversations about personal circumstances
How to begin a conversation about abuse
How to support someone to be more confident
Personalised care a shift in relationship between health and care professionals and people
1 minute conversation – compromises three steps designed to sow the seed of change in someone’s mind in a way that it is clear you recognise that what is important to them, matters most to you.
5 minute conversation – is designed to fit into a consultation addressing a range of aspects of patient management. These simple steps can help build readiness to change and help start a plan based on the individual’s preferences.
Last1000days | Making patients’ time the most important currency in healthcare
HOPE PROGRAMME — Hope For The Community CIC (h4c.org.uk)
One person’s perspective of the art of listening.
David Haslam and Nishma Manek: Whose illness is it anyway? – The BMJ
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Readability tool to check information is pitched at an appropriate level
Guide to support Quality Conversations about Covid vaccine
Management time Harvard Business Review
Public Health England paper improving people’s health
Public Health England paper achieving behaviour change
Housing and health | The King’s Fund (kingsfund.org.uk)
100 day discharge challenge resources
A framework for NHS action on social determinants of health – The Health Foundation
How to talk about the building blocks of health – The Health Foundation
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What matters to you – JUCD Microsoft PowerPoint slides:
Framework for supporting behaviour change
Top tips for Healthy Coaching conversations
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Joined Up Care Derbyshire Making Every Contact Count (MECC) Approach for Vaccine Sites
Appendix 1: National Documents, Tools and Returns for MECC
Appendix 2: Derbyshire Vaccination Sites Posters and Tools showcase
Appendix 2b: Presentation by Community Pharmacist and Roving Model Provider on their experiences and process for undertaking MECC
Personalised Care Institute
Personalised care and support planning
Course: Personalised Care and Support Planning (personalisedcareinstitute.org.uk)
Maternity personalised care and support planning
‘E-learning for health
Anyone can access these programmes but you have to register for a login.
Embedding Public Health into Clinical Services Programme
E-learning for health – all our health
E-learning for health – Embedding Public Health into Clinical Services programme
E-learning for health: population wellbeing portal
Healthy Conversations and Allied Heath Professionals
Tackling Loneliness and Social Isolation – elearning for healthcare (e-lfh.org.uk)
Emotional health and mental wellbeing
I’d like to speak with someone about how I am feeling: Joined Up Care Derbyshire
Derby & Derbyshire – Emotional Health & Wellbeing
Mental health support line: Derbyshire Healthcare NHS Foundation Trust
Mental health and wellbeing key messages (DCHS)
Financial
Money, benefits and debt – Derbyshire County Council
Welfare rights and money advice – Derby City Council
Employment and work key messages (DCHS)
Financial concerns key messages (DCHS)
Housing and safety
Healthy, warm and well in Derbyshire: Joined Up Care Derbyshire
Housing key messages (DCHS)
Lifestyle support
Livewell – Derby City Council’s wellbeing service
Home – Life Life Better Derbyshire
Derbyshire Falls Pathway (High Peak)
Physical activity key messages (DCHS)
Drinking sensibly key messages (DCHS)
Eating and healthy weight key messages (DCHS)
Stop smoking key messages (DCHS)
‘Others’
The Health Foundations – Independent charity bringing about better healthcare for people in the UK
NHS website looking at Personalised Care
NHS website looking at Social Prescribing
Health Coaching / better health / better conversations
The office for Health Improvement and Disparities
What are health inequalities? | The King’s Fund (kingsfund.org.uk)
About – Think Local Act Personal
Webinar: Leading strengths-based practice – New insights and learning (scie.org.uk)
About the Peer Leadership Development Programme and who can join (futurelearn.com)
Leadership-for-Personalised-Care-Core-Framework.pdf (leadershipacademy.nhs.uk)
The health inequality tree
What are health inequalities? | The King’s Fund (kingsfund.org.uk)
The Health Foundation – what makes us healthy an introduction
Living in poverty is bad for your health long before Covid 19
Local action on health inequalities – overview 0917 final (publishing.service.gov.uk)
Unequal pandemic, fairer recovery – The Health Foundation
Covid-19 communications aids (BMJ)
Keeping Derbyshire Residents Warm
Public Health England Paper – Improving people’s health: Applying behavioural and social sciences to improve population health and wellbeing in England.
Moving Medicine – why movement matters
About – Think Local Act Personal
Webinar: Leading strengths-based practice – New insights and learning (scie.org.uk)
10 steps to better personalisation
Inequalities and their impacts
Structuring a health coaching conversation – with kind permission from TPC Health
