Employee Assistance Programme – Digital Launch

Following JUCD Wellbeing’s recent launch of the NEW Employee Assistance Programme (EAP) from wellbeing provider, Health Assured, the team are delighted to announce the digital programme of wellbeing support is now LIVE.

In addition to the 24/7 365 confidential UK based telephone helpline, colleagues also have exclusive access to the brand-new Wisdom App – helping you to track your wellness, improve your mental and physical health, and stay resilient during tough times.

Accessible on mobile, tablet and desktop, the Wisdom App offers a wealth of easily accessible wellbeing support.

With a personalised feed, showcasing your chosen wellbeing topics, you can explore and access a range of support to best meet your wellbeing needs:

Improve your physical and mental health using the health tracker to set goals and keep a visual track of your water intake, activity, steps, sleep, and mood. And check your wellbeing using the mini health checks to discover areas where you might need additional support.

Establish and build daily health habits and start making positive lifestyle changes with a range of 4-week plans; helping you cope better with change and pressure, alongside programmes to support better hydration, improve energy levels, quit smoking, reduce caffeine intake, and improve sleep.

Additionally, you can create wellbeing challenges with your colleagues with a leaderboard competition where you can set goals, track progress, and have fun competing with your team.

To find calm and relaxation access a series of yoga videos, guided meditations, soundscapes, and breathing exercises, helping you to de-stress through body and mind.

And to promote physical wellness there are a series of guided and targeted fitness workouts for you to try.

Browse hundreds of informative articles and webinars, designed to improve mental and physical health, in the Wisdom Library – including a vast selection of healthy recipes for those wanting to eat healthier. And you can find out the latest news by reading the employee monthly newsletters.

You can also tune into Peace of Mind, an original podcast series delving into a range of mental health topics, and watch Bright TV, to connect with well-known names as they share their struggles and experiences.

Colleagues can also access a handy range of discounts on food, drink, travel, plus much more, via Bright Exchange.

Counselling support is also available via the Wisdom App where you can access a range of wellbeing support, including Cognitive Behavioural Therapy (CBT), Trauma intervention, and menopause support. You can contact a wellbeing counsellor via the live chat window, talk face to face through the Video call, or directly access the confidential helpline.

Colleagues can download the Wisdom App on the App Store or on Google Play. To create your account, enter an email address and password and the unique organisation code: MHA257729.

For further information about the support available via the EAP’s confidential helpline service, please visit the initial EAP launch page.


Please note – the new EAP from Health Assured replaces the existing CiC Employee Assistance Programme and it is accessible to our JUCD partner organisations who currently utilise our existing EAP, please see your local comms for more information.