Core Skills
Spotlight Sessions
Our spotlight sessions are for staff who would like more in depth training to support them in their roles. They cover lots of different topics.
Each session is delivered online, on Microsoft Teams and is 3 hours 15 minutes long.
Find out about the different spotlight sessions using the drop down boxes below.
What is a ‘Quality Conversation’?
A ‘quality conversation’ focuses on person-centred communication. It combines general communication skills with health coaching techniques, helping to understand factors that affect a person’s health and wellbeing.
Better engagement with colleagues, patients, clients, families, and carers can lead to improved teamwork, health outcomes, and patient satisfaction.